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  • The Latest News From Our Practice

    The Latest News From Our Practice

Welcome to OUR PRACTICE news page. This is the place to visit for information about our day to day life at the practice. News, offers and interesting facts about teeth, please also follow us on Facebook and Twitter if you wish!

Our Practice

Clinical Governance

The topic of our practice meeting last month was clinical governance.  Here at CGDP we strive to continuously improve the quality of our service and deliver a consistent standard of care for our patients.

Our clinical governance policy follows the Department of Health’s framework, adapted for primary dental care and focuses on aspects concerning: 

  • the practice team
  • our patients
  • practice safety
  • clinical issues.

Clinical governance is about managing quality and developing practice management systems to help us track our progress by:

  • knowing what is supposed to be done, how it should be done and knowing who it is supposed to be done by
  • being able to show that it has been done in the right way every time
  • learning from mistakes to prevent them happening again.

CPD Courses

In September the CGDP team attended Continuing Professional Development courses at Cheltenham Race Course. These are provided by the Gloucestershire Independent Dentists Group.

Our Nurses attended a fascinating lecture about Forensic Dentistry. The speaker John, specialises in forensic human identification and in particular disaster management. He was heavily involved with identifications after the Asian tsunami where he worked as dental team manager in charge of all the international dentists, both in mortuary and reconciliation work. He was lead odontologist at the M5 motorway crash and was involved with the flight MH17 crash for which a police commendation for his work was received.

Our Dentists and Hygienist attended the Dental Radiography and Radiation protection course. This is a core subject which all Dental Professionals must complete every five years.


The topic of our Practice meeting last month was Safeguarding.

Safeguarding describes the responsibility of protecting adults and children from any kind of abuse or neglect. Dentists have a responsibility for the welfare of their patients, which is not limited to their clinical care.
All members of the dental team receive training and have an ethical responsibility to recognise the signs of abuse or neglect. They are aware of and follow local procedures for protecting children and adults who are or might be at risk. The dental team are not responsible for making a diagnosis of abuse or neglect, however if necessary they must know how to report concerns appropriately.

Cirencester Rugby Football club

Claudine Gourlay Dental Practice have been proud sponsors of the Rugby club for two seasons now.

As we want to help protect those gorgeous smiles, we have been offering all playing members the option to have a custom made mouth guard. We sleep so much better at night knowing we have done our bit to reduce the trauma and expense of repairing a dental injury.

Cross infection control

The topic of our Practice meeting last month was cross infection control.

This is an issue we take very seriously. The dental profession has experienced a period of rapid change in infection control requirements following the introduction in England of HTM 01-05 and the Code of Practice on preventing and controlling infections.

In order to protect our patients and staff, we routinely review our cross infection control procedures. Our qualified nurses regularly attend relevant training courses to keep us updated on any new requirements. We ensure that we comply with regulations so that you can relax when having treatment, safe in the knowledge that your protection is our priority.

More Articles ...

  1. Our new website is launched


  • "The BEST dental practice I have ever experienced! The care and genuine concern is overwhelming. It's wonderful to know you'll receive the most up-to-date treatment in the most professional manner. Worth every penny. Would not dream of going anywhere else. Thank you for such a relaxing experience." SA
  • "Always a pleasure to come to the dentist!" KT
  • "Thank you so very much for the great treatment, kindness and lovely paintings. Ross is a treasure." ME
  • "Love the new look in reception. And LOVE the DVD in the chair - at last, some diverting entertainment whilst on the receiving end." - MG
  • "What an amazing experience! Over from America, needed emergency work and everyone was AMAZING!" CA
  • "A few years ago I moved to this practice and it is always a pleasure to come here, be looked after and well treated. The atmosphere at this practice is fantastic, I am always welcomed and it is always good to spend a few minutes catching up with family life with Claudine!"
  • "Best dental surgery I've ever known (- and I'm old). Everybody is top of their game, always smiling and welcoming..." KA
  • "This makes visiting the dentist a pleasant experience. The team are all very caring and professional and my fear of dentists no longer exists." CB
  • "I have been visiting Claudine for a number of months now and my faith has been restored as had the condition of my mouth. When you walk into reception, Jackie immediately puts you at ease with her welcoming smile and supportive words. Her management of the appointments is excellent. Claudine has a smile for you and her cheery personality puts you at ease even before you sit in the chair. The consultation is always thorough and relaxed...she is so caring in all she does and you feel confident and relaxed in her thoroughly professional standards.AM
  • "I have just completed a number of appointments to enable me to have new dentures. Throughout this treatment, care was in the forefront and everything was carefully explained. Claudine and all her staff were fantastic and the aftercare has been exemplary. I only wish Claudine and her team had been around years ago as I might not have needed dentures at all-AM
  • I have just had my 4 monthly hygienist appointment with Naomi and Nicky and can’t recommend them highly enough. Like the rest of the team at this practice they are friendly and professional and make the experience as stress free as it can be. DW
  • "Nothing is too much trouble to ensure the patient gets the best possible treatment in a relaxed but totally professional environment. An outstanding example for others to follow.-AM
  • "Everything has settled well, with no aches and I'm grateful for such excellent care. Thank you.-AR
  • "I would like to take this opportunity to pass on my huge thanks to you all for all your kindness and wonderful assistance. I cannot praise your practice highly enough.-KS
  • Ms. Nanowska has put me at ease and has been considerate and helpful. I have no hesitation in commending her approach from a patients point of view. J.E
  • "I have always been at ease during my treatments and visits to the dentist were a fun experience.-GM
  • "Thank you for my recent treatment, I'm really pleased with the results and can smile with confidence and dazzle people with my wonderfully straight, white teeth!-MT
  • "You made a world of difference to my mother. Thank you so much.-AS
  • "I am always nervous about moving to a new dentist, but this is one move I am really glad I made. The practice scores ten on almost every count. Its friendly, welcoming & feels more like a hotel than a dentist. The surgery facilities are excellent & I always feel that I am getting the very best of treatment. In particular I find Claudine one of the gentlest dentists I have ever come across. She patiently explains all aspects of the treatment & then delivers it painlessly. I could not recommend them enough.-MB
  • "We cannot thank you enough for the way in which you came to D___'s house and dealt with her dental treatment last week. You were gentle, efficient and so very nice. You brought moments of sunshine into our lives and we are most grateful to you.-DB-and-HG
  • "Thanks for such a great job on Friday. (Claudine) prepared me for subsequent aches and pains but I have had none of it. Which either shows I have no sense and no feeling, or that she is a great dentist. I think the latter! Thanks so much-CG
  • I had Invisalign treatment with Claudine and I'm so pleased with the end results! After researching various dentists online, I'm so pleased I decided to go with Claudine. Her and her team are really welcoming and friendly and put me at ease throughout the whole process. I wouldn't hesitate to recommend them to anyone! NG